Solutions for Exam: Speeding Up Your Thinking

Thanks for taking the time to undertake the Exam on Speeding Up Your Thinking. Here are the solutions.

Building storylines requires you to be able to work from both the top-down and bottom up.
This is true. Working top-down will help you be sure you are answering the right question and covering the right areas, while working bottom-up will enable you to check the detail more accurately.

Why is it helpful to try to work top-down? Working top-down …
All of these options are correct. Working top-down will help you clarify your purpose before you invest lots of time in writing your document, helps you clarify what information to include before you write, and will also help your document pass the 30-second test.

It is possible to work top-down when creating both inductive (grouping) and deductive storylines.
True. Working top-down benefits both types of story.

What should you do if you are not able to articulate the governing idea for your story as soon as you have finished articulating the CTQ?
If you truly can't articulate your answer once you have clarified your question, I would encourage you to brainstorm your ideas and then sort and group them to help you work out what your governing idea should be.
There is no need to stop and wait for some kind of lightbulb moment: the brainstorming process will help you work it out fairly quickly. If not, then you may want to revisit your CTQ or try another tack such as talking it through with a colleague.

The conclusion at the right side of your deductive chain must only be supported by
Actions. By the time you are ready to reveal your conclusion, you will have already persuaded your audience that this is the right thing to do, so there is no need to provide more reasons at this point. Your audience will be keen to hear how you suggest implementing your conclusion or recommendation.

Which deductive chain works?
The first example works, while the other two have weaknesses within them. The weaknesses are described next to each example below.

  1. Deductions are only given when receipts are provided, you have not provided receipts, therefore you are not entitled to a deduction
  2. Deductions are only given when receipts are provided, you have receipts, therefore you are entitled to a deduction. Just because you have receipts, does not mean that you have provided them.
  3. Deductions are given to legal entities that provide genuine receipts, you have provided genuine receipts, therefore you are entitled to a deduction. Just because you have provided genuine receipts does not mean that you are a legal entity.